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Artwork: Click here to download artwork guidelines.
Terms: Prepayment or Net 30 days with credit approval.
Credit Cards: The factory accepts Visa, MasterCard, and American Express
as prepayment on orders only. Freight will be charged separately.
Production Time: Allow 1 week to produce artwork suitable for engraving.
Normal production time is 7-10 days after approval of artwork. Rush service
is available with a rush charge 15% (G) or $30 (G), whichever is greater.
Make-ready and Set-up: There is a charge of $45.00 (G) for make-ready and
set-up per location. There are no make-ready charges on identical re-orders.
Where multiple logos and etching areas are involved in a single design,
additional make-ready charges may be required. If only straight-line copy
is to be etched the make-ready charge is $35.00(G).
Personalization or Copy Changes: $6.00 (G) to change one or two lines of
copy.
Make-Ready (Conversion): When artwork is enlarged or reduced in
exact proportion and text for another product, the charge is $10.00 (G).
Merchandise Returns: No returns will be accepted for credit without prior
authorization.
Paper Proofs: There is no charge for the first 2 paperproofs on new orders.
Additional paper proofs are $5.00 (G).
Cancellations: Orders cancelled will be subject to payment for all make-ready
costs, plus all applicable product and production costs.
Color fill: Standard colors available are Gold, Silver, and Black. No
PMS color match. Add (2) working days to normal lead times. $10.00 (C), per
piece, one color only.
Co-Op Pricing: Use end-quantity pricing.
Custom Products: We will work with you to fulfill your custom product
requirements. Contact factory for additional information.
Shipping: All orders are shipped F.O.B. factory, California. Shipping
charges will be added to the invoice. There is a $5.00 (G) charge for all
drop shipments after the first location. Customer must supply master lists and/or labels. When shipping on the customer's account, there will be a $4.00 (net) handling charge per box applied to invoice.
International Shipments: Distributor must choose carrier and supply
all necessary paperwork prior to shipment. Shipments requiring factory
to do research or provide information or documentation will be charged
at a rate of $50.00 (G) per hour, minimum $30.00 (G).
Larger Quantities: For pricing on quantities larger than those
listed in the catalog, please contact factory.
Product Variances: Some products inherently have bubbles, chill
marks, flow lines, and other variances. These are not considered defects.
If you have any questions of how this may affect the product you are
ordering, please contact factory.
Blank Merchandise: Use end-quantity pricing.
Product Availability and Pricing: All catalog prices are effective
through December 31, 2008. However, we reserve the right to withdraw
any item from our line and to change pricing or services, at any time,
prior to our accepting an order for shipment. All items are subject to
availability.
Random Samples: Prepaid,
within 30 days, less any shipping and handling fee.
Speculative Samples: Speculative samples will be billed at the
one quantity price plus set-up charges. When spec samples result in
an order, set-up charges will not be charged again, and the cost difference
between one quantity and actual order quantity will be charged.
Second Side Engraving: There is an $8.75 (G) to engrave a second
side or location.
Claims: All orders are shipped F.O.B. Factory. The distributor
must make claims for damage with carrier. Claims must be made with 15
days of shipment.
Specifications: Dimensional sizes may be rounded to the nearest
1/8". We reserve the right to to change specifications prior to
our accepting an order for shipment.
Trademarks: All liability for the proper use of a trademark rest
with the customer. We reserve the right to photograph or show as samples
any item produced by us without any liability on our part as to trademark
or artwork rights.
Most of the logos shown in this catalog are from our customers and are used for
display purposes only. No endorsement of our products should be implied.
Packaging: Packaging is subject to change based on availability.
Weights are approximate.
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